Best Buy Headphones Return Policy

Best Buy Headphones Return Policy (Used, Open Box, Brand + More)

Apple Inc.
  • Apple Computer Company (1976–1977)
  • Apple Computer, Inc. (1977–2007)



Consumer electronics




online services
Founded April 1, 1976

; 45 years ago





Los Altos, California

, U.S.
1 Apple Park Way



Number of locations
517 retail stores (2021)
Area served
Key people
Revenue Increase


365.82 billion


US$108.95 billion


US$94.68 billion


Total assets


US$351.02 billion


Total equity


US$63.09 billion

Number of employees
154,000 (2021)


Footnotes / references






Best Buy offers a wide variety of electronics ranging from simple personal use gadgets to major electronic appliances. Its convenient return policy helps Best Buy to remain competitive.

  • The popularity of headphones is a requirement in our modern technological age. You might wonder, then, what Best Buy’s policy on headphones returns? Keep reading to find out more!
  • Best Buy Headphones Return Policy In 2022
  • Best Buy will accept headphones returned within 15 business days. You must return the headphones in an “exactly like new” condition with all accessories for full reimbursement.

  • You might be interested in Best Buy’s return policy for headphones that have been opened, used and not received. Keep reading.
  • Best Buy Headphones Return Policy (Used, Open Box, Brand + More)

    How can I return my headphones to Best Buy?

    Best Buy stores allow you to return headphones of any model or brand that you purchased.

    Best Buy offers a return policy that allows customers to exchange, replace, and refund a pair or headphones.

    You can return any pair of headphones purchased at Best Buy, including wireless, true wireless, and sleepbuds on-ear.

    Also, Best Buy offers the ability to purchase headphones and have them returned: Apple, Bose or Anker, Beats by Dre, Samsung, Skullcandy and Sony.

    Best Buy requires that customers adhere to their membership’s return policies and the time period they are allowed to return items.

    How can I return headphones to Best Buy without the receipt?

    Yes, Best Buy allows customers to return a pair of headphones without a receipt. Best Buy may require proof of purchase, but you must provide it in order for the request to be approved.

    As proof of purchase, please provide: Packaging slips/details and a credit card/details. This must be accompanied with an I.D.

    Best Buy Headphones Return Policy (Used, Open Box, Brand + More)

    Is It Okay To Return Used Headphones To Best Buy?

    Best Buy offers customers the option to return worn headphones. Best Buy can sell pre-owned, refurbished and unworn headphones.

    Samsung Galaxy Buds+, True Wireless In Ear Headphones, and Sony C400 Wireless Behind the Neck In Ear Headphones may be returned by Best Buy.

    Best Buy is willing to accept open-box headphone returns

    Best Buy will gladly accept any open box headphones returns to its stores, provided that the return is made in the United States.

    Additionally, ensure that the pair of Bose Sleepbuds II, Apple Airpods, or any other headphones are not damaged or dented.

    Best Buy Headphones Return Policy (Used, Open Box, Brand + More)

    What is Best Buy’s Return Policy for Opened Headphones

    Best Buy offers customers the option to exchange, return, or replace their open headphones. You must return the headphones in its original packaging and accessories.

    Powerbeats 2 are available for return or exchange if they do not suit your needs.

    Best Buy may charge for any balance due to price differences between the sets.

    Are Headphones Returnable?

    It is possible for Best Buy to swap out headphones with a different color.

    Note that some headphones may be priced differently due to a difference in color.

    Red Dr Dre Beats Studio Wireless Noisy Cancelling Earphones are model MJ503LL/A SKU 4900921, while black ones have MN:MJ4X3LL/A, SKU 4900915.

    If the new colour is more expensive than the original color, the buyer will compensate the difference.

    Best Buy Headphones Return Policy (Used, Open Box, Brand + More)

    Are Final Sale Headphones Returned to Best Buy?

    No, you cannot return a final sale set of headphones to Best Buy.

    Best Buy cannot accept product returns for any reason, not even those involving headphones.

    Do you have to pay a restocking charge at Best Buy for headphone?

    Best Buy headphones can be returned without a restocking fee.

    To receive a complete refund, you must return all items within the time frame specified by your membership.

    To avoid any other additional costs, ensure that all the accessories and packaging purchased with the headphones are present.

    Best Buy Headphones Return Policy (Used, Open Box, Brand + More)

    Can Best Buy Deny My Headphone Return Request?

    Best Buy is able to refuse your request to return your headphones if it doesn’t meet their return policy criteria.

    In this instance, headphones may be returned damaged and you might not receive a request for a return.

    Missing accessories or packaging could also result in Best Buy refusing to accept returns.

    Best Buy will suspend any request you make for a pair of headphones after a certain period.

    Learn more by visiting our post on Best Buy’s Return Policy after 15 Days, Best Buy’s Phone Return Policy, Best Buy’s Open Box Return Policy, and Best Buy’s Telephone Refund Policy.

  • Conclusion
  • Best Buy provides a broad range of headphones models and brands that will suit every consumer’s needs. Best Buy’s headphones return policy is flexible and user-friendly.

    Best Buy customers can get the most out of Best Buy depending on their membership status.

    Best Buy allows you to exchange opened headphones

    If you have an open box headset, Best Buy will accept it back. Best Buy offers a return policy and an exchange policy that allows you to remove the headphones from the box and check whether they work properly. December 22, 2021

    Can You Return Open Box Items Best Buy?

    Open-box products will be covered by our Return & Exchange Promise. This promise generally gives you 15 days to return or exchange your purchase. You should keep in mind that all open-box items have their unique characteristics, therefore, an exchange for the same item cannot be made, regardless of whether it is a brand new or used in-box. January 27, 2021

    Can You Return Headphones After Opening?

    You must make sure that the serial number of your headphones or UPC is not lost when returning it. Amazon will refuse to allow you return your product without it. This is the first thing to do after opening your headphones. If it doesn’t have, you don’t need to worry about it.

    .Best Buy Headphones Return Policy (Used, Open Box, Brand + More)