Best Kaspersky Awards
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Best Kaspersky Awards
|
|
Kaspersky Virus Lab (September 18, 2014)
|
|
| Type | Private |
|---|---|
| Industry | Computer software [1] |
| Founded |
Moscow, Russia
(1997 ( 1997 ) ) |
| Founders |
|
| Headquarters |
Moscow
,
Russia
Regional units: Dubai, UAE ; Istanbul, Turkey ; London, England ; Mexico City, Mexico ; Midrand, South Africa ; São Paulo, Brazil ; Singapore ; Woburn, Massachusetts , USA |
|
Area served
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Worldwide |
|
Key people
|
Eugene Kaspersky ( CEO ) |
| Products | Cybersecurity software |
| Services | Computer security |
| Revenue | US$ 704 million (2020) [2] |
|
Number of employees
|
4,000+ (2020) [3] |
| Website |
www
|
Kaspersky North America Wins Bronze In 11Th Annual Best In Biz Awards
Woburn, MA, Dec. 22, 2021 (GLOBE NEWSWIRE) — Kaspersky has been named a bronze winner in the Support Department of the Year category in the Best in Biz Awards , the only independent business awards program judged each year by prominent editors and reporters from top-tier publications in North America.
This award was earned by Kaspersky North America’s Support and Services department due to notable achievements throughout the year. Most notable was the company’s achievement of record customer satisfaction scores, and rapid response time by technical engineers. They maintained high standards for customer service throughout the year. This is the fifth Best in Biz recognition for Kaspersky in the Support Department of the Year category.
Anthony Bellia is vice president of support and services at Kaspersky Americas. He says that “We always place the customer’s needs first”. Each year we have set ourselves goals to improve our services. We also challenge ourselves each year to continue building on the solid foundation we’ve built over the years. The team’s dedication, hard work and professionalism during the customer experience is what earned this award. It was the eleventh Annual Best in Biz Awards in 2021. This year, it was a clear indication that American business is stronger than ever. The 11th annual program saw intense competition among more than 700 strong entries from public and private companies of all sizes and spanning all geographic regions and industries in the U.S. and Canada. The judges this year were impressed by the winners’ adaptability and resilience that allowed them turn the difficulties of the last 20 months into impressive growth numbers. They also appreciated their exceptional dedication to their customers, in all matters small and big.
Joseph Pete of Times of Northwest Indiana, who judged the Best in Biz Awards, said, “This was an exceptional year.” “Anyone would have been recognized, and any could win if not for the very high standard of competition.” They displayed an impressive array of achievements and quantifiable achievements.” The Best in Biz Awards were established in 2011. Winners have been chosen based on the scores of independent judges who are drawn from some the most respected media outlets in North America. Combining top editors’ and reporters’ unparalleled experience and expertise with the objectivity inherent in the journalistic ethos and further enhanced by the breadth of outlets represented, Best in Biz Awards judging panels are uniquely able to determine the best of the best from among the hundreds of competitive entries.
Kaspersky was established in 1997 as a worldwide cybersecurity and privacy company. Kaspersky’s deep threat intelligence and security expertise is constantly transforming into innovative security solutions and services to protect businesses, critical infrastructure, governments and consumers around the globe. The company’s comprehensive security portfolio includes leading endpoint protection and a number of specialized security solutions and services to fight sophisticated and evolving digital threats. Kaspersky Technologies protects more than 400 million users and helps 240,000 corporate clients to secure what’s most important. You can learn more by visiting www.kaspersky.com. Best in Biz Awards. Best in Biz Awards since 2011 has been an independent awards program. It is judged annually by top journalists and editors worldwide. Since 2011, judges have been from the Associated Press to Wall Street Journal. This prestigious award program’s winners span the full spectrum of blue-chip organizations that have made a significant impact on the world economy and to some of today’s most creative start-ups as well local entrepreneurs. The Best in Biz Awards are presented in North America and International each year in two distinct programs. They also include 100 categories that cover company, team and executive as well as media PR, CSR and other categories. For more information, visit: http://www.bestinbizawards.com.
CONTACT: Sarah Kitsos Kaspersky 7815032615 [email protected] Sudan coup: Prime Minister Abdalla Hamdok resigns after mass protests Abdalla Hamdok’s resignation comes weeks after he was reinstated by the military following a coup.
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Kaspersky’s AvTest Awards: Certified Evidence of Peak Excellence
Manufacturers of security products have an opportunity to stand out from the rest by winning an AV-TEST Award each year. Only products that make a high-performance finish in the AV-TEST labs throughout the test period of an entire year are allowed to claim this proof of absolute peak performance. With the AV-TEST Awards, a security product proves not only its technical superiority. The AV-TEST Awards prove that a security product is the best available on the market for fighting against cyber attacks.
With “Internet Security”, “Endpoint Security”, “Small Office Security” as well as “Virus Removal Tool”, Kaspersky added to the lineup a total of four top products in 2019 which met the high test standards of the AV-TEST Institute. Kaspersky’s consumer products are recognized by the AV-TEST Institute as having the highest protection. They have been awarded the Best Protection 2019, Award. Kaspersky, a corporate company, is awarded the Best Performance Award. It also receives two Best Usability Awards and a Best Repair Award.
“Last Year, Kaspersky’s products achieved excellent results in all areas of the range. Kaspersky not only won the Best Protection Award, but was also awarded five other accolades,” Andreas Marx is CEO of AV–TEST. An annual test revealed that Kaspersky was the only software capable of achieving such impressive results in protection for consumer users. Kaspersky was also awarded five awards for performance, usability, and repair.
Trusted Reviews Awards 2021: Microsoft Defender Wins Best Antivirus
Microsoft Defender Antivirus was awarded the Trusted Reviews Awards Twenty21’s Best Anitvirus category. We were able to beat the competition in testing it this year and won this award. Kat Orphanides, a reviewer, praised the antivirus for being reliable in detecting malware and strong against ransomware.
Microsoft Defender is an excellent and easy-to-use anti-virus. But there are some cases where other anti-virus suites can be used. If you use a version of Windows that’s no longer supported by Microsoft, then you’ll definitely need third-party antivirus: Avast, Bitdefender and Kaspersky are all good choices here,” wrote Orphanides in her Microsoft Defender wins Best Antivirus review.
The service had stiff competition with several other stellar services including Avast Antivirus Free Bitdefender Antivirus Free Edition ESET Internet Security Kaspersky Internet Security also being shortlisted.
Trusted Reviews’ product experts select the Trusted Reviews Editor’s Choice Award Winners. Except for exceptional cases, every product that is being considered must have been thoroughly reviewed and scored at minimum 4/5. Our experience in using the product in real life, its performance in testing and key metrics, as well as how it compares against other contenders, such price, are key metrics that will decide who wins.
We host the Awards every year to recognize the top products and most innovative brands that we have covered in the past 12 months. As a response to coronavirus, Trusted Reviews Awards 2021 takes place as a weekly digital event.
Trusted Reviews will be posting a new group of winners each day using the below schedule.
Mobile, tablets, wearables and cameras Editor’s Choice winners 12 October 2021:
Editor’s Choice winner TV Audio 13 October 2021
Homes editors’ choice winners, 14 Oct 2021:
Computer and Gaming Editor’s Choice winner
Nomination Title Kaspersky Lab North America Support And Services
Tell the story about what this nominated organization/department has achieved since January 1 2018 (up to 650 words). Focus on specific accomplishments, and relate these accomplishments to past performance or industry norms.
Kaspersky Lab North America’s Support and Services division provides outstanding technical support and service to customers. This team continues its momentum after an exceptional year and has achieved record levels of customer satisfaction.
KLNA’s Woburn headquarters houses the B2B Support and Services Team. It is home to all technical support staff members. These engineers are highly trained and skilled and can help with complex technical issues. There are various customer service options provided by these engineers, who are available 24x7x365 to help with a range of technical needs:
Kaspersky Lab B2C Premium Services provides assistance to home users with software installation, optimizing a computer for performance, fixing problems with operating systems, spyware removal, and more. Kaspersky Lab B2B Professional Services includes a range of premium support services for corporations. These include personal support 24x7x365 from an account manager. Kaspersky Lab Professional Services provides proactive monthly communication on products, trends, tips, and the most recent company record. KLNA Support and Services was also recognized by the Technology Services Industry Association, which is the largest association representing today’s service and technology companies. This certification requires that 90% of companies’ support staff complete two courses. One is to improve their field service communication skills. Another course covers advanced diagnostics and troubleshooting. Each technical engineer must also pass the certification exam, which KLNA has successfully completed.
In 2018, this team achieved these metrics during certification:
-Achieved the highest company overall customer satisfaction score with an improvement of 4.5 per cent from 2017. –Improved the phone abandon rate by 50% to reduce the amount of calls waiting in the phone line.
2018 saw a lot of positive feedback from customers, including the following testimonial by
“I wanted to let you know what a positive experience it was… regarding the captioned case. It was a pleasure working with her. Her proactive approach meant that she remained on the case until all issues were resolved. “I deal with many IT support desks, and this case is way beyond the normal support I receive from other companies…I will keep recommending Kaspersky to those with whom I deal.” John West, Foundation Energy Management, LLC. In bullet list form, summarize the accomplishments (up to 150 words) of the nominated Department since 2018.
Frost & Sullivan Commended Kaspersky to Deliver Customer-Focused Holistic Cybersecurity Solutions
Kaspersky offers a full industrial (OT/ICS/ICS cyber security solution by combining Machine Learning via its MLAD tech and Big Data Analytics through the Kaspersky Security Network.
Frost & Sullivan has awarded Kaspersky the 2020 Global Company of the Year Award based on its analysis of the industrial (OT/ICS cybersecurity market). This award recognizes Kaspersky’s efforts to create a superior industrial cybersecurity solution. Kaspersky’s ability to analyze market trends and develop customized solutions that target key industrial challenges is what makes it a leading company. Kaspersky Threat Intelligence Feeds, and Machine Learning for Anomaly Detection(MLAD) have made great strides in the last five year.
In response to the convergence of IT and OT systems, it launched the Kaspersky Industrial CyberSecurity solution. Kaspersky Industries CyberSecurity For Nodes protects industrial endpoints. Kaspersky Industry CyberSecurity is for network asset and communications discovery to provide situational awareness. It also provides early warning systems for anomaly and attack detection. Security awareness, threat intelligence assessments, managed security service, and managed cybersecurity services are all available. Its detection engines generate different events, while its correlation engine correlates these atomic events into aggregated events that help eliminate unnecessary alerts.
Gautham Gnanajothi, Global Research Director at Kaspersky Industrial CyberSecurity stated that the company is uniquely positioned to meet unmet requirements such as protection of legacy operating systems on industrial hosts. It also offers comprehensive asset and network visibility with well-rounded attack and protection. “Its Growth Center, Future Technologies, and Innovation Hub departments are perfectly positioned with best-in-class strategic frameworks to assess, develop, and deliver innovative security offerings to support industrial/ OT end users along their digital transformation journey.” Significantly, the company has two dedicated research teams; one to support its industrial solutions and one for broader market-focused cybersecurity megatrends. Kaspersky Industrial Control Systems – Cyber Emergency Response Team ICSCERT for industrial solutions specializes is collaborating to regulators and standard organizations to build best practices, research possible and present threats within industrial automation system and industrial Internet of Things. Global Research & Analysis Team focuses on more global cybersecurity megatrends. The team uncovers ransomware, major malware, ransomware, cyber-espionage trends, and underground criminal patterns across the globe.
Gnanajothi noted that the company had established its market dominance with new technology-based products like its IoT secure portal product, which is based on KasperskyOS. Kaspersky’s superior technical performance, client service focus and client relationships make it a formidable competitor in the industrial cybersecurity (OT/ICS) market. “We are committed to protecting industrial organisations. Although these organisations have improved their OT cybersecurity, we are here to help them achieve the level of maturity they deserve. Because complex protections are critical to ensuring effective protection, we also recognize that it is important to have the right tools and resources. Kaspersky also offers training and services for IT engineers and IT security teams. According to Georgy Shebuldaev of Kaspersky, the Frost & Sullivan recognition confirms our success.
Frost & Sullivan awards the Company of the year award each year to the company that exemplifies excellence in growth strategies and execution in their field. This award is given to companies that have demonstrated innovation in products and technology, as well as leadership in customer service and penetration.
Frost & Sullivan Best Practices honors recognize businesses in a variety regional and global markets that demonstrate outstanding achievement and superior performances in areas such leadership, technological innovations, customer service and strategic product design. Analysts in the sector compare market participants to find best practices. This is done through extensive interviews and secondary research.
Frost & Sullivan: Over fifty years, Frost & Sullivan is a world-famous firm that assists investors, corporations leaders, and governments to navigate the economic transitions. It also helps them identify Mega Trends and new business models, thereby ensuring that there are always growth opportunities for future success.
Contact us: Start the discussion [email protected] About Kaspersky Kaspersky is a global cybersecurity company founded in 1997. Kaspersky’s security intelligence and deep threat knowledge is continuously transformed into new security solutions for businesses, critical infrastructure, governments, and consumers all over the world. Comprehensive security protection includes advanced endpoint protection as well as services and security solutions that combat complex and emerging digital threats. Over 400 million users are protected by Kaspersky technologies and we help 250,000 corporate clients protect what matters most to them. Find out more information at www.kaspersky.com
.Best Kaspersky Awards