Walmart Phone Return Policy 2022

Walmart Phone Return Policy 2022 (Contracts, Iphones + More)

Walmart Inc.
  • Wal-Mart Discount City (1962–1969)
  • Wal-Mart, Inc. (1969–1970)
  • Wal–Mart Stores, Inc. (1970–2018)



Sam Walton


Number of locations
10,593 stores worldwide (January 31, 2022)



Area served
Key people






Convenience shop
Revenue Increase


559.2 billion




US$22.55 billion




US$13.70 billion



Total assets


US$252.5 billion



Total equity


US$87.53 billion



Walton family



Number of employees
2,300,000 (Jan. 2021)


U.S.: 1,600,000



List of subsidiaries

Footnotes / references




  • In 2022, almost 70% of the global population own a mobile phone. The devices are constantly improving and can do some amazing feats!
  • Walmart stocks the most recent cell phones in their stores, so you might be curious about the return policy.

  • Search no more! Let us tell you everything about Walmart’s phone return policy.
  • Walmart Cell Phone Return Policy In 2022
  • Walmart’s phone return policy allows for prepaid phones to be returned within the first 14 days of purchase in 2022. All phone must be returned in their original packaging and with all accessories. Additionally, postpaid contract cell phones have up to 30 days of eligibility for returns.

  • Continue reading for all details about Walmart’s cellphone return policy.
  • Here are some things to consider when returning a phone to Walmart
  • Prepaid phones can be returned for as long as 14 days. However, all minutes and phone cards are non-refundable.

    It is a little more difficult to return contract phones. It will take you 30 days to return the phone. The phone must also meet some requirements in order to be eligible.

  • For both pre-paid and postpaid phone, the original receipt is necessary.
  • Original packaging
  • Accessories (earphones/protective screen, chargers, etc.)
  • Perfect condition (no cracks, hardware damage, chipped parts, liquid damage)
  • Walmart will not accept returns of phones that do not have the listed items. Walmart will accept some items returned without receipt, but not phones.

    Additionally, your phone will not be accepted for return if it is not in the exact condition it was purchased.

    Walmart Phone Return Policy 2022 (Contracts, iPhones + More)

    Are you allowed to return cell phones purchased at Walmart for longer than 30 days?

    When it comes to cell phone returns, Walmart has a pretty strict policy. Walmart only gives 14 days from the delivery or purchase date for a return on a cell telephone.

    Walmart requires that your cell phone be in the original unaltered condition to receive a full refund.

    The policies cover damage to your mobile phone and opening the box.

    Walmart allows you to return damaged cell phones

    Walmart cannot accept cell phones in poor or damaged condition.

    Walmart Protection Plan customers can return their phones if they have water damage or cracked screens.

    Walmart will accept returns if your cell phone arrives damaged or defective after you have ordered it online.

    There is one catch: All orders placed online for cell phones cannot be returned in person.

    Walmart Phone Return Policy 2022 (Contracts, iPhones + More)

    Walmart Allows You to Return Unopened Cell Phones

    Walmart typically accepts returns on TVs and toys, but it is more difficult to do so for phones.

    When returning an unlocked phone, used, or with the box opened, you can only exchange the phone for the same (or similar) model.

  • Walmart lists ‘Exchange Only Items’ for used and opened cell phones.
  • Can You Return iPhones At Walmart?

    Walmart offers the same return policy for iPhones as other phones.

    Similar to other models, be sure to bring your Apple iPhone box with charger adapter, cable and manuals.

    Walmart Phone Return Policy 2022 (Contracts, iPhones + More)

    Can You Return Prepaid Cell Phones At Walmart?

    Walmart will accept returns of prepaid phones and contract phones if they are returned within 14 days.

    The return policy for postpaid phones, prepaid phones cards and SIM cards (also called contract phones) is however different.

    Some contract phones, for example, may have specific limitations that could affect the return process.

    Also, Walmart does not take returns, refunds, or make replacements for SIM cards and prepaid phone cards.

    Walmart allows you to return your cell phone without receipt

    Walmart offers a 90 day return policy for most items. Customers can bring their order in with or without receipt.

    However, if you return a cell phone at Walmart, you must have your receipt for a successful return or refund.

    Walmart may have the ability to check your purchase without your receipt. If it was purchased online, or using a debit or card, Walmart might also be able find it.

    Walmart can reject your return if you cannot provide proof of purchase.

    Also, ensure you have a photo ID that is valid and issued by the government when returning your cell phone to Walmart.

    Walmart Phone Return Policy 2022 (Contracts, iPhones + More)

    How can you return cell phone purchased at Walmart?

    You can return your cellphone online or in store.

    It is worth noting that the returns process for the two purchasing options is slightly different.

  • Online
  • Online purchases of cell phones from Walmart are not eligible for return. You must send it to Walmart by mail.

    Navigate to Walmart’s website return menu and type in your order number and email. Login if you have an existing account. Click on ‘Purchase History’ and select the item you want to return.

    Next, click on ‘Start a Return’ beside the item. This option will let you print out a free return shipping label.

  • In-Store
  • You can return your phone to Walmart during normal store hours by calling the customer service department.

    You must return the entire original packaging, including accessories. Walmart will refuse to accept any return that isn’t in its original packaging.

    How do you get a Walmart Refund for your Cell Phone Return?

    After your cell phone return is accepted, Walmart immediately issues you a refund if you do not want to exchange for a different phone.

    Walmart refunds are made to the original payment method.

    You have two options: if your cellphone was purchased with your debit/credit card you can restore it to your card; or you can get a Walmart gift voucher.

    If you paid for the cell phone with a check, Walmart will refund you in cash.

    Walmart Phone Return Policy 2022 (Contracts, iPhones + More)

    Walmart sells which types of cellphones?

    Walmart sells a range of phones by top manufacturers. You can also buy new and refurbished cell phones at Walmart.

    Walmart stocks the following cell phones brands:

  • Apple
  • Samsung
  • Google
  • LG
  • For more information on Walmart’s return policies, please visit our posts related to Walmart iPad and Walmart Apple watch returns policies, as well as the Walmart return policy after 60 days.

  • Conclusion
  • Walmart accepts cell phone returns within 14 days from the original purchase or delivery date, whether you bought the phone online or in-store.

    Walmart will accept your return of a cell phone if it is in its original packaging. The cell phone should also be undamaged.

    Can I Return My Iphone Back To Walmart?

    Walmart allows you to return both prepaid and contract smartphones, provided that the returns are made within 14 calendar days.

    What Is The Return Policy For Cell Phones At Walmart?

    Walmart accepts returns within 14 calendar days of your original order or delivery. To be eligible for a return, you must include all original packaging, accessories and a undamaged phone. Jan 18, 2022

    How Much Will Walmart Give You For An Iphone?

    Walmart discounts: Save up to $100 while stock lasts $100 iPhone Discount is an increase in the price paid for your device through a contract payment. Purchase with an installment plan only. Early payment is not allowed.

    Walmart’s Return Policy For Apple Products.

    The return period for iPads purchased online or in Walmart stores is 30 days. For iPads purchased from the Marketplace, you can return them for up to 15 days. You must return your iPad with its original packaging.

    .Walmart Phone Return Policy 2022 (Contracts, Iphones + More)